For adult and kids use, except for those with heart and lung health issues. Those with allergies to non-woven fabrics are advised to use it with caution.
No. Alcohol and sanitisers damage the quality and effectiveness of the melt-blown filter fabric.
3ply & 4ply mask for Adult - 17.5cm x 9.5cm.
3ply & 4ply mask for Kids - 14.5cm x 9cm.
KF94 Adult - 20cm x 8.2cm.
KF94 Kids - 17.5cm x 6.5cm.
KN95 Adults - 16.1cm x 10.6cm.
Please look out for the following features that distinctly differentiate our product from a fake product:
- The bottom of the box is white
- Folds on the inside is white
We have posted a series of photos and videos on our Facebook pages which you can refer to.
For some series, we have put a QR Code Sticker on our packaging, which only authentic Neutrovis products have. Currently this only applies to Premium 4-ply Masks such as Premium Black, Denim Blue, Hunter Green.
Should you find that the Neutrovis product that you have purchased is fake, kindly help us to fill in the form linked below so that we can investigate further:
Dispense an appropriate amount onto wet palm and lather over whole body for at least 20 seconds. Rinse off thoroughly.
ORDER & SHIPPING
RETURN & EXCHANGE
Firstly, we would like to apologize for the issue you have faced in your order. Kindly contact us at firstname.lastname@example.org so we can proceed to correct the issue immediately.
Kindly contact us at email@example.com and allow 30 days for us to process your request.