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Neutrovis Sdn Bhd (1171995U)
Block C, PJ City Development, 15A, Jalan 51a/219, Seksyen 51a, 46100 Petaling Jaya, Selangor

03-7866 0123 (HQ)

((WhatsApp - 0126472988) https://wa.link/p1sei5

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Return & Refund Policy:

Product image as seen on the Platform may slightly differ from the actual Product that you receive due to capturing angle and brightness. If you have received defective, damaged, or incorrect products, please contact us for assistance at admin@neutrovis.com within 30 days of your order's purchase date. After 30 days we are unable to guarantee a return, refund, or replacement to remediate the order issue you experienced. If the returned item is in an unsuitable condition, we reserve the right not to accept returns and refund. Please providing your Order number, name and contact number, details of the Product and the reason of requiring a refund or a replacement.
Kindly fill in the form on this link below for us to process your refund https://bit.ly/neutrovisrefund. Please allow us at least 30 working days to process this request as we only process refunds 30th of the month.

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admin@neutrovis.com

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